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Customer Service Representative - State Farm Agent Team Member

Part Time in Manhasset, NY

ROLE DESCRIPTION
Are you out-going and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for the Nancy Morris State Farm Agency in Manhasset may be the career for you! As a Customer Service Rep with the Nancy Morris Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Insurance knowledge is not required!
State Farm Agents are entrepreneurs that market State Farm Insurance. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
RESPONSIBILITIES
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service to include responding to inquiries about policy coverages, changes, claims and bills.
  • Assist with local marketing and events such as with the Chamber of Commerce and other organizations.
  • Social media postings and activity
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
  • Good writing skills a plus
  • No insurance experience necessary
BENEFITS
  • Competitive Salary
  • Bonus based on performance
  • License Sponsorship
  • Opportunity for advancement
  • Training & development
  • Employee discounts
  • Donation matching
  • Company parties
This position is also offered full-time which includes
  • Paid time off (vacation and personal/sick days)
  • Health benefits
Compensation $20.00 - $28.00 per hour
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none